Termes & Conditions

  1. Condition of Returned Goods: Items must be in a resalable condition.
  2. Return Timeframe: Returns must be made within 30 days.
  3. Exceptions:
    • Items sold on promotion are not eligible for return.
    • Specific items, such as mouthguards, athletic supports, and custom-made or personalized goods, cannot be returned.
  4. Warranty: All sold items are guaranteed against manufacturing defects for at least 30 days from the purchase date.
  5. Fees:
    • A 24% financial fee applies to all outstanding invoices.
    • A 15% restocking fee will be deducted from any returned merchandise.
  6. Claims:
    • Any claims regarding order errors or missing materials must be reported within 10 days of the invoice date.
  7. Refunds: NO REFUNDS are provided.